Snake Head in Meal at TGI Friday's

It seems that we're not the only one finding unnatural items in foods at restaurants (Nasties at McDonalds)...

A diner at a TGI Friday's in New York found a snake head in his meal! At least the object in my daughter's cheeseburger had never been alive before.

Investigation into this shows that the snake head had not been cooked so it was added to the meal after the fact. So, did somebody put a snake head in this diner's meal or did the diner set it up himself?

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Nasties at McDonalds

A couple of weeks ago, I bought Happy Meals from McDonald's for my kids through the drive-thru - four of them (three cheeseburger happy meals and one double cheeseburger mighty kids meal). While eating one of the cheeseburgers, my daughter bit into something hard. We were shocked to see her pull out something from her mouth that shouldn't have been there:

In this picture, you can see the two pieces against a white piece of paper. The little yellowish spot toward the top is the cheese that was on it when my daughter pulled it out of her mouth (yak, yak). This was in her cheeseburger! She could have choked. She could have broke her braces on this. If it had been one of my younger kids, they could have easily choked. How the heck does something like this get ON the cheeseburger? I don't even know what this is. It is smooth on one side and rough on the other.

I contacted McDonald's online and left my complaint. They responded back asking for the address of the McDonald's I was at (I'd given them the name of the city, not the specific address with my first contact online with them) and I supplied it. I never heard a word since!

What kind of customer service is this that they don't respond to a complaint such as this?

I haven't eaten there since. I haven't bought food for my kids there since. If I have my way, my kids will never eat at another McDonald's during the rest of their childhood after finding crap in a cheeseburger and their unsatisfactory customer response.

I knew their food wasn't the healthiest for my kids, though my kids enjoyed the treat of going sometimes (what kid doesn't?) but I didn't realize it could be fatal for them to bite into a cheeseburger and choke on something that isn't supposed to be there.

Edited 8/31/08: McDonalds finally called (after I sent them a link to this post). I guess the thought of getting publicity was enough to get them to call. Well, after almost three weeks of no contact, until I made my complaint public, I could care less what they have to say at this point. They should have responded three weeks ago and gave some indication that they cared about what happened rather than just caring after they get bad publicity. I wish there was someplace I could send a piece of what was in the cheeseburger so I could find out what it was.

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